★★★★★
The van showed up right on schedule and the driver took real care strapping my chair down and making sure I was comfortable before we moved. Booking over the phone took two minutes. I won’t use anyone else for my appointments now.
Wheelchair & ambulatory · Insurance invoicing accepted
Non-emergency medical transportation in Greater Ashford Hills.
Door-to-door wheelchair and ambulatory rides for seniors and patients across Ashford Hills, Thornbury and the surrounding suburbs. Our drivers are trained in elderly patient sensitivity, CPR, First-Aid and defensive driving — and every trip is tracked, start to finish.
4.9★Google rating
500+Rides every week
150+ miLong-distance trips
2018+Fleet model year
Live trip trackingDriver name, ETA and status by text
CPR & First-Aid certifiedDrug, alcohol & smoke-free
ADAcompliant fleet
CPR & First-Aidcertified drivers
Insuranceinvoicing accepted
Family-ownedand operated
What our clients say
Greater Ashford Hills families, in their own words
4.9★★★★★average rating
★★★★★
After my knee replacement I needed rides to physical therapy twice a week. The drivers walk me right to the clinic door and are always waiting when I’m done. Kind, patient people and fair prices — I tell everyone at my senior center about them.
★★★★★
Getting my son to his therapy sessions used to be the hardest part of our week. Larkspur’s drivers are calm and friendly with him, the van is always clean, and dispatch answers right away if our schedule changes. Such a relief for our family.
★★★★★
My mother has dialysis three times a week, and Larkspur Mobility has been consistent every single time. The drivers know her by name now, help her into the van safely, and always check that she’s comfortable before we start. It’s given our whole family real peace of mind.
★★★★★
After my hip surgery I needed a ride home from the hospital and someone to help me inside safely. The driver was patient, careful with the wheelchair transfer, and even carried my bag up the stairs. I’d book with Larkspur Mobility again without hesitation.
★★★★★
I use a wheelchair full time and I’ve had bad experiences with transportation services before. Larkspur Mobility is different — the ramp works every time, the securement is done properly, and the drivers actually talk to me instead of talking around me.
★★★★★
We needed a long-distance ride to a specialist three hours away and Larkspur Mobility handled it without any issues. The van was comfortable, the driver was professional the whole trip, and the price was exactly what we were quoted upfront.
★★★★★
I’m 82 and I don’t drive anymore. Larkspur takes me to my eye appointments and back every month, and the driver always walks me right up to my building. My daughter set it up the first time, and now it’s the only service I use.
Our services
Five ways we get you there safely
Wheelchair transport
Hydraulic ramps, four-point securement and specialized vans for passengers who travel seated in their own chair.
Ambulatory rides
Door-to-door assistance for seniors who can walk but want a steady hand from the front door to the exam room.
Hospital discharge
Same-day pickups when a discharge time moves. Comfortable, unhurried rides home after a procedure or a long stay.
Airport shuttle
Ashford Hills Regional Airport (AHR) pickups and drop-offs with luggage assistance and wheelchair-accessible vehicles on request.
Stretcher transport
For passengers who need to travel lying flat, moved by a team trained in safe transfers.
Every vehicle is built for the passenger, not the other way round
Hydraulic ramps, four-point securement, climate control and a 2018-or-newer fleet — inspected and maintained on schedule.
See all services →Larkspur Mobility is not an ambulance service. If you are facing a life-threatening emergency, call 911.
How booking works
Book once, and we handle the rest
Non-emergency medical transportation is one of the most under-served sectors in healthcare. Book your ride as soon as you have an appointment time — the earlier we know, the better we can guarantee a driver.
STEP 01
Tell us where and when
Use the online portal or call dispatch. We need the pickup address, the destination, the appointment time and whether you travel ambulatory or by wheelchair.
STEP 02
Get a confirmed quote
You see the price before you commit. Pay by card or check, or ask us to invoice your insurance or care coordinator directly.
STEP 03
Track the ride in real time
You get the driver's name, the vehicle and a live status by text — so a daughter in another state can see her mother got there.
Coverage & rates
Three service zones from Thornbury
Your quote depends on the zone, the time of day and live traffic conditions. Peak hours and long dead-mile returns cost more — we tell you which applies before you book, never after.
Cancellation & no-show policy
- Cancel 24 hours or more ahead and there is no charge at all.
- Inside 24 hours, a flat $40 cancellation fee applies in every zone.
- If the passenger isn't ready within 15 minutes of arrival, the zone's minimum service charge applies.
Who we drive
Built around the appointments that repeat
Most of our passengers aren’t taking a one-off trip. They’re going three times a week, on the same schedule, and they want the same reliable driver every time.
- Dialysis, three days a week
- Physical & occupational therapy
- Oncology and infusion visits
- Senior living & assisted living
- Post-surgical discharge home
- Case managers & care coordinators
Why families choose Larkspur Mobility
The part you can't see from the curb
Drivers trained for this work
Elderly patient sensitivity, CPR, First-Aid and defensive driving, plus training in handicap, stretcher and elderly transportation — not a rideshare license and a good attitude.
Drug, alcohol & smoke-free
Every driver is guaranteed smoke, alcohol and drug-free. Our risk manager runs random checks three times a week using driver-monitoring systems to confirm protocols are being followed.
A 2018-or-newer fleet
Clean, modern, climate-controlled vehicles with ADA-compliant ramps and securement — inspected and maintained on schedule.
Dispatch you can actually reach
A real person on the phone Monday to Saturday, 8am to 5pm — for changes, delays and the appointment that ran long.
Door to door, not curb to curb
Our drivers walk you from your front door to the clinic door. For everyone's safety they don't go beyond the foyer of a private residence.
Flexible ways to pay
Debit and credit cards, checks, or direct invoicing to your insurance plan or care coordinator.
Save 20% on wheelchair transportation
Current promotion for new wheelchair passengers, plus 10% off all other non-emergency transport. Mention the offer when you call or book online. Valid through December 31.
Questions
What people ask before they book
Still unsure? Call dispatch at (614) 555-0142 and we will answer it in a minute.
NEMT stands for Non-Emergency Medical Transportation — rides to and from medical appointments for people who don’t need an ambulance but do need more help than a taxi can give. That covers dialysis, therapy sessions, specialist visits and hospital discharge, in vehicles built for the job and staffed by trained personnel.
It depends on your plan. Medicaid often includes coverage for NEMT services, and Medicare may cover non-emergency medical transportation under certain circumstances. Private insurance and managed care plans vary — check your specific policy, and we can invoice your insurer or care coordinator directly where they allow it.
Specialized vehicles with wheelchair ramps and medical equipment, extensive driver training, regulatory compliance, higher insurance premiums, flexible scheduling and lower passenger volume all cost more than a standard car service. You are paying for a vehicle and a driver equipped for a medical passenger, not just a seat.
Yes. We run local trips within Greater Ashford Hills and long-distance transportation of 150 miles and more, including crossing state lines to reach specialized medical care. Long-distance trips are wheelchair-accessible and quoted per trip.
Yes. Ambulatory transportation is a core part of what we do — for passengers who can walk with minimal assistance but need a steady hand and a reliable ride to medical appointments and healthcare activities.
Debit and credit cards, checks, and insurance invoicing. Care coordinators and facilities can be invoiced directly.
As soon as you have the appointment. Non-emergency medical transportation is one of the most under-served sectors in healthcare, and the earlier we know about a trip, the more certain we can be of having the right vehicle and driver available.
Have an appointment? Book the ride now.
Booking early is the single best thing you can do to guarantee a driver. It takes about two minutes online, or one phone call to dispatch.